Yesterday, we reported on an issue with the ear tips on the Galaxy Buds 3 Pro. However, that's not the only problem with Samsung's new flagship earbuds. Some buyers have received units with build quality flaws, and Samsung seems to be taking those issues seriously. It has stopped pre-orders for the earbuds in its home country.
Galaxy Buds 3 Pro releases force Samsung to temporarily suspend pre-orders in Korea
Some users who pre-received the Galaxy Buds 3 Pro have reported quality control issues with the earbuds on social media. For example, some units seem to have uneven spacing, while others have problems finishing. On some units, blade lights (LED light strips) shine on different sides. On some units, the tips of the silicon ears tear when removed from the housing.
In light of these issues, Samsung has According to its website It said it is considering improving quality control and has temporarily stopped taking pre-orders for the earbuds in South Korea. However, the company representative clarified that there is no delay in releasing the earbuds. The new earbuds will still go on sale from July 24.
The administrator said, “Consumers who have problems with their products can visit a service center to exchange or refund the products. We apologize to consumers for any inconvenience this may cause.«
Samsung said it will do its best to thoroughly inspect all processes before officially launching the earbuds in South Korea so that such incidents do not occur.
The Galaxy Buds 3 Pro can still be pre-ordered in India, the US and other markets, but the US shipping dates have been moved to August 28. Some of our readers in the UK have received an email from Samsung. Expect delays in pre-order shipments.
Check out the design and features of the earbuds in our video below.
What's new in Galaxy Buds 3 Pro?
This is the first time Samsung has released wireless earbuds with a stem design. Apple popularized this design, and the industry adopted a similar design over the years. With a new stem design, improved algorithms and new voice recording technologies, the Galaxy Buds 3 Pro claims to deliver better call quality.
Samsung has also used a new dual-driver audio system with planar tweeters for improved audio quality. It also uses a new and higher resolution audio codec called Samsung Seamless Codec Ultra High Quality (SSC UHQ) for 24-bit 96KHz sampling. The earbuds feature Adaptive ANC, Adaptive EQ and custom equalizers.
